Terms and Conditions

1. 1. 1. 1. 1. Introduction Welcome to C Lanka Travel. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms.
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         3. 2. Services Offered We provide travel and tourism-related services, including booking accommodations, tours, and transportation. All services are subject to availability and our discretion.
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         5. 3. Booking and Payments

• • • • • All bookings require full or partial payment as specified at checkout.
      • • Payments are securely processed through our payment gateway.
      • • C Lanka Travel is not responsible for payment failures due to third-party payment providers.
      • • Users must ensure sufficient funds and valid payment methods before proceeding with any transaction.
      • • Payment confirmation will be sent via email upon successful transaction completion.
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1. 1. 1. 1. 4. Payment Integration
         2. • We use a secure third-party payment gateway to process online payments.
         3. • Accepted payment methods include credit/debit cards, bank transfers, and other specified options at checkout.
         4. • All transactions are encrypted to ensure security and prevent fraud.
         5. • By making a payment, you agree to the payment processor’s terms and conditions.
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         7. 5. Cancellations and Refunds
         8. • Cancellation policies vary depending on the service booked. Please refer to the specific service cancellation terms.
         9. • Refund eligibility is determined based on the cancellation policy provided at the time of booking.
         10. • Refunds for payments made via online payment gateways will be processed back to the original payment method.
         11. • Processing times for refunds may vary depending on the payment gateway provider.
         12. • Refund processing may include booking charges or service fees.
         13. • Online bookings for standard tour packages will follow a fixed refund policy based on the cancellation timeline.
         14. • Custom tour packages may have different refund terms, including additional charges for itinerary planning and special requests.
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         16. 6. User Responsibilities
         17. • Users must provide accurate information during booking.
         18. • Any fraudulent activities or misuse of the website may result in a ban or legal action.
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         20. 7. Liability Limitation
         21. • C Lanka Travel is not responsible for delays, accidents, or unforeseen circumstances affecting travel arrangements.
         22. • We are not liable for third-party service providers' errors, cancellations, or failures.
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         24. 8. Amendments We reserve the right to update these Terms & Conditions without prior notice. Your continued use of our services implies acceptance of any revisions.